Alpha Omega Electric is hiring an Office Assistant to be the organized, friendly hub of our electrical contracting business. You’ll be the first voice customers hear when they call, the person who makes sure every part we order actually arrives and gets shelved where it belongs, and, when a crew needs materials in the field, the one who gets them there.
It’s a hands-on role that mixes front-office work with time in our parts and materials storage area, so no two days look quite the same. No electrical background is required: we’ll train you to identify, catalog, and store the components we use.
Job at a Glance
- Position: Office Manager
- Pay: $18 – $20 per hour, based on experience
- Job Type: Full-Time, On-Site
- Location: Scotts Valley
- Perks: Monthly cell phone allowance and hands-on training
What You’ll Do
Customer Service & Phones
- Answer and log inbound calls — Greet every caller professionally, capture the details of each call, and route calls and messages to the right person so nothing falls through the cracks.
- Deliver great customer service — Help customers with questions, scheduling, and follow-ups, and represent Alpha Omega Electric with a positive, solutions-first attitude in every interaction.
- Keep our CRM current — Enter and maintain customer, job, and contact information so the whole team is working from accurate records.
Receiving, Inventory & Purchase Orders
- Reconcile purchase orders — Check incoming shipments against their purchase orders, confirm quantities and part numbers, and flag shortages, damage, or discrepancies for follow-up.
- Catalog and store electrical components — Identify incoming parts, log them in inventory, and put them away in the correct storage area so crews can find what they need quickly. Full training provided.
Deliveries & Permitting
- Deliver parts and materials to job sites — Run needed parts and materials out to local job sites to keep crews working.
- Support permitting — Help prepare, submit, and track permit paperwork as needed. Prior permitting experience is a plus, not a must.
Office Administration
- Keep the office running — Handle day-to-day administrative tasks such as filing, mail, supplies, and correspondence.
What You’ll Bring
Required Qualifications
- Basic computer competency — comfortable with email, web-based software, and standard office programs
- Fluency in English, with strong written and verbal communication skills
- Strong customer service skills and a professional, friendly phone manner
- A valid state-issued driver’s license
- Reliable transportation to and from work
- Ability to lift up to 40 lbs
- A working, fully charged cell phone available during the workday (a monthly company allowance is provided)
- Willingness to learn — we’ll train you to identify, catalog, and store electrical components
Nice to Have
- Experience working in a CRM
- Knowledge of the permitting process
- Bilingual in English and Spanish
Compensation & Perks
- $18 – $20 per hour, based on experience
- Monthly allowance toward your cell phone
- Hands-on training on electrical components and our inventory process
Physical Requirements & Work Environment
This role splits time between the office and our parts and materials storage area, with driving to local job sites as needed. You’ll regularly stand, walk, bend, and reach to shelve components, and lift and carry items up to 40 lbs.
Alpha Omega Electric is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
